Frequently Asked Questions
The Calculator mentions that it gives an estimate? So just what is the true value of my items?
The price of gold is agreed and fixed in London twice daily (AM & PM). This is called the “Gold Fix” price. As this changes daily, the price we give can change in the same day. So the calculator is only an estimate based on the prices in our systems on the day and time you visit.
What types of precious metals do you buy?
We mainly buy; Gold, however we do buy other types such as Silver, Platinum & Palladium. Give us a call for more info on prices!
How is the fineness measured?
Fineness is measured by how many parts per thousand are pure. You can often tell the fineness of your gold by the number, or hallmark that is written on it. One popular English hallmark is 375, or 9ct, which means the gold’s fineness is 375 parts per thousand (37.5%) pure. Please note that a number on its own – without an official assay office stamp – it’s not considered a hallmark and does not necessarily represent the true fineness of the article in question. On Unmarked gold items we use a machine that scans the purity of the gold which then gives a reading of percentage and carat to be priced accordingly.
What if some of my items aren’t gold?
If you desire, we can test your items to see if they are gold.
Will you buy my Jewellery as an item instead of scrap value?
Unfortunately even with our scrap prices being highly competitive we can not offer on for the value of the item as a whole. However we do have pawnbroking shops which may be able to offer a price for the item not for scrap. Give us a call for more info.
Over the past ten years I've been more then happy with the service RPM provides. They are efficient, reliable and fair.
We were both surprised at the price in comparison to others, and also the speed and professionalism of RPM, we will definitely be recommending to friends and family
The best service I have ever had. I would highly recommend.
Quick and prompt delivery with excellent customer service. I will reccomend and use again!
We had a great holiday with the money from our old scrap Jewlery. Thanks RPM for such a fantastic service!
RPM is fast, and trustworthy, and I would recommend them to anyone.
We had our cash back in under 48 hours!
First time I've used such a service and was dubious about sending my items without having a definite valuation. However, I posted my items on a Saturday, received a confirming email on the Monday and the actual cash in the post on Tuesday. Great service!
Speedy, reliable and a first class service.